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Knowledge assistant

Secure internal knowledge assistant

Centralise and query your technical guides, contracts, and internal documents while guaranteeing data sovereignty.

Initial Situation

The starting difficulty

Employees spend significant time searching for specific information in memos, technical guides, and archived folders across multiple shared servers.

Workflow inputs

  • Internal technical guides
  • Past report templates
  • Compliance guidelines and policies
  • Historical service records
System actions

What Cytria builds

  • Secure indexing of your file directories with zero external replication.
  • Setup of a private semantic search engine.
  • Configuration of role-based access control filters.
  • Highlighting of precise sources with clickable links to the original documents.
Human-in-the-loop

Validation & control points

  • The operator must click the cited source link to verify the relevance of the original paragraph.
  • A flag button allows users to report outdated or incorrect indexing to the administrator.
  • The system displays an uncertainty warning if the source documents do not contain a reliable answer.
Controlled output

Expected deliverable

Written text summary with citations of original documents and direct download links.

Sovereignty

Security & Hosting

Fully hosted in Switzerland on a private cloud server. No external model training is performed using your corporate documents.

Workflow

Step by step process

1The user types a technical query regarding a client procedure.
2The system queries the local vector database containing official guides.
3The assistant generates a structured reply citing the exact pages of the reference guide.
4The user validates the match by opening the source PDF link.

Realistic scenario

An environmental engineering firm in French-speaking Switzerland indexed 10 years of impact reports and federal compliance sheets. Search times for new tenders were reduced by 80%, under the strict control of the coordinating engineers.

Path

Implementation journey

Phase 1

Audit of file directories and document formats.

Phase 2

Vector indexing test on a secure document sample.

Phase 3

Deployment of the private semantic search prototype.

Phase 4

Definition of access rights and training of key users.

Service integration

Aligned delivery

This use case maps directly to our primary Solutions integration model.

Explore Solutions integration
Let's discuss

Bring your workflow.

Bring your specific business situation. We will help scope the data perimeter, define safety controls, and test a private prototype.